Published On :10 April,2008
Increasing cost of production, labor cost, taxes and other many direct or indirect expenses have boosted the growth of outsourcing in India. and with the improvement in the economies of developing countries in Asia, European and U.S. companies are eyeing them to outsource their business projects in order to cut costs and get more efficient work done for the same expenditure.
The business world is characterized by growing competition. And success is exclusive to the survivor. In order to stay ahead in the race established companies outsource their time-consuming and labor intensive jobs to other off shore countries so that they can concentrate more on areas of their core competencies. This way companies would consider more on marketing, expansion, takeovers and mergers.
But the process ain’t that easy. Though these non core functions are tedious and thus outsourced, they by no means are important. So choosing the right service provider becomes a task of its own. Outsourcing companies should have well-qualified staff, carry great experience in handling overseas projects with minimal supervision and must deliver on time. Above all, such outsourcing companies should also be very cost-effective. Otherwise the whole purpose of offshore outsourcing is lost
The corporate firms should be able to rely on the services provided by outsourcing companies. There should be no imbalance in the costs of outsourcing service providers. There should be a static price factor for long period agreed on by both parties. And organizations lending outsourcing jobs should not foresee any immediate turmoil in agreed pricing. If these are taken care of then companies will be more competitive in their industries.
The success of an organization depends on its competitiveness and to be competitive, it must do some effective cost cutting. Organization must try to cut costs to remain profitable. And in addition, the organization must thoroughly inquire about the outsourcing company.
Here are some points that should be checked while deciding an outsourcing company:
• Infrastructure of the outsourcing company
• Quality of workforce, its qualification and experience for the job
• Whether outsourcing company has bagged any reputed quality certificate such as ISO 9000
• Capability of keeping trade secrets
• Past records for successfully handling projects
The key to successful outsourcing is to find a service provider that guarantees quality services at a very cost-effective rate. Only when an ideal outsourcing firm comes into play, can the organization aspire to be competitive in the marketplace.
If organization finds any such outsourcing which produces at very competitive costs, it will remain in industry to beat its competition.
Michael Henderson is an eminent SEO consultant and KPO professional. He has to his credit several international projects that he has completed with clients from across the world. His expertise comes from his long term innings with data maintenance and e mail list building.